How does pawnbroking work?

Pretty simple. You bring something in, we have a look, and we make you an offer. If you're happy with it, you walk out with cash. Your item stays safe with us until you pay back the loan plus a bit of interest. When you're ready, come pick it up.

Do I need to book an appointment?

Nah, just walk in. We're here Monday to Friday 8:30 to 5:30, and Saturday 10 to 3. Bring your item and some ID and we'll sort you out.

How quick can I get cash?

Same day. Usually within about 15 minutes once we've valued your item. No paperwork dramas, no waiting around.

Do you run credit checks?

No. We don't check your credit, we don't care about your other loans. The loan is secured against your item, not your credit score. That's the whole point of pawnbroking.

What if I can't pay back the loan on time?

Give us a ring and we'll work something out. We'd much rather help you get your stuff back than make things harder for you. We've been doing this for 30 years, we've seen it all.

How do you decide what something is worth?

We look at what it's actually worth on the market right now. For gold, we use the live spot price. For everything else, we check condition, brand, and current resale value. We'll show you exactly how we got to the number.

Gold, jewellery, watches, designer bags, electronics, musical instruments, power tools, and more. If you're not sure, just bring it in. We'll have a look and let you know. No charge for that.

Is it free to get a valuation?

Yep, always free. Come in, we'll tell you what we think it's worth, and you can decide from there. No pressure, no obligation.

222 Burwood Road, Burwood. Right on the main strip. We've been in the same spot since '95. Easy parking out front.

Do you buy gold outright?

We do. Gold jewellery, coins, bullion, scrap gold, silver, platinum. We pay based on the live market rate and you get cash on the spot. Free valuation, no obligation.

Is my stuff safe with you?

Absolutely. Everything is stored securely and insured. We've been looking after people's valuables for over 30 years. Your items are in good hands.

Can I buy items from you?

Check out our eBay store for what we've got available. We list quality items at fair prices. Gold, jewellery, watches, bags, electronics, you name it.

Guides3 min read5 March 2026

What to expect when you visit a pawnbroker for the first time

Name: Aussie Loan Office
Address: 222 Burwood Rd, Burwood, NSW, 2134, AU
Telephone: 02 9715 7200
Price range: $$
Rating: 4.9

If you have never been to a pawnbroker before, it can feel a bit unfamiliar. Here is what to expect so there are no surprises.

Step 1: Walk in

No appointment needed. Bring your item and a valid photo ID (driver licence or passport). That is it.

Step 2: We have a look

We will examine your item and give you a fair valuation. For gold, we test purity and weigh it. For watches and jewellery, we check brand, condition, and market value. The whole thing takes about 10 to 15 minutes.

Step 3: We make an offer

You can sell outright or take a pawn loan. With a loan, your item stays with us as security and you get cash. When you pay back the loan plus interest, you get your item back.

Step 4: You decide

There is no pressure. If you do not like the price, take your item home. No hard feelings, no sales tactics, no one chasing you afterwards.

What about privacy?

Everything is confidential. We do not share your information. We have been doing this for over 30 years and we treat every customer with respect.

Common concerns

"Will I be judged?" No. Everyone has different reasons for visiting. We do not ask why you need cash. We just help.

"Is it safe?" Yes. We are licensed and insured. Your items are stored securely.

"How much will I get?" It depends on the item. Gold is based on weight and purity. Other items depend on brand, condition, and demand. The only way to know is to bring it in.

Got questions?

Give us a ring on 02 9715 7200or pop into the shop. We're happy to help.

Get Directions→ Visit Us Today Call Now• 02 9715 7200

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Common concerns

"Will I be judged?" No. Everyone has different reasons for visiting. We do not ask why you need cash. We just help.

"Is it safe?" Yes. We are licensed and insured. Your items are stored securely.

"How much will I get?" It depends on the item. Gold is based on weight and purity. Other items depend on brand, condition, and demand. The only way to know is to bring it in.