Question 1

How does pawnbroking work?

Accepted Answer

Pretty simple. You bring something in, we have a look, and we make you an offer. If you're happy with it, you walk out with cash. Your item stays safe with us until you pay back the loan plus a bit of interest. When you're ready, come pick it up.

Question 2

Do I need to book an appointment?

Accepted Answer

Nah, just walk in. We're here Monday to Friday 8:30 to 5:30, and Saturday 10 to 3. Bring your item and some ID and we'll sort you out.

Question 3

How quick can I get cash?

Accepted Answer

Same day. Usually within about 15 minutes once we've valued your item. No paperwork dramas, no waiting around.

Question 4

Do you run credit checks?

Accepted Answer

No. We don't check your credit, we don't care about your other loans. The loan is secured against your item, not your credit score. That's the whole point of pawnbroking.

Question 5

What if I can't pay back the loan on time?

Accepted Answer

Give us a ring and we'll work something out. We'd much rather help you get your stuff back than make things harder for you. We've been doing this for 30 years, we've seen it all.

Question 6

How do you decide what something is worth?

Accepted Answer

We look at what it's actually worth on the market right now. For gold, we use the live spot price. For everything else, we check condition, brand, and current resale value. We'll show you exactly how we got to the number.

Question 7

What can I bring in?

Accepted Answer

Gold, jewellery, watches, designer bags, electronics, musical instruments, power tools, and more. If you're not sure, just bring it in. We'll have a look and let you know. No charge for that.

Question 8

Is it free to get a valuation?

Accepted Answer

Yep, always free. Come in, we'll tell you what we think it's worth, and you can decide from there. No pressure, no obligation.

Question 9

Where are you?

Accepted Answer

222 Burwood Road, Burwood. Right on the main strip. We've been in the same spot since '95. Easy parking out front.

Question 10

Do you buy gold outright?

Accepted Answer

We do. Gold jewellery, coins, bullion, scrap gold, silver, platinum. We pay based on the live market rate and you get cash on the spot. Free valuation, no obligation.

Question 11

Is my stuff safe with you?

Accepted Answer

Absolutely. Everything is stored securely and insured. We've been looking after people's valuables for over 30 years. Your items are in good hands.

Question 12

Can I buy items from you?

Accepted Answer

Check out our eBay store for what we've got available. We list quality items at fair prices. Gold, jewellery, watches, bags, electronics, you name it.

Common questions

Common questions