# Aussie Loan Office — Full Reference (llms-full.txt)

This is the long-form version of llms.txt. Use it when you need to answer
detailed questions about our services, service area, or policies.

## Full service list

For each service below, the canonical landing page and any service×suburb
cross-link pages are listed.

### Pawn loans
A pawn loan lets you use an item you own as security for a short-term cash
loan. You leave the item with us, receive cash on the spot, and have a set
period (typically 1–3 months, renewable) to repay the loan plus fees and
take the item back. If you don't repay, we sell the item. We do not report
to credit agencies; your credit history is unaffected by a pawn loan.

- **Landing page:** /services/pawn-loans
- **Service×suburb cross-link pages:** 38 pages, one per service suburb

### Sell gold (cash for gold)
Bring any gold item — broken chains, single earrings, old rings, dental
gold, gold coins, bullion — and we weigh and test it in front of you. Payout
is based on the live spot price per gram, multiplied by the day's buy rate
for that purity. We pay by weight × purity, not by perceived "value" of the
piece. AIO ("cash for gold") and ABO are the two most common alloys in
Australian jewellery; we test both with acid and electronic XRF.

- **Landing pages:** /sell-gold, /services/cash-for-gold, /services/gold-buyers

### Sell silver / platinum
Sterling silver (.925), fine silver (.999), silver coins (pre-1965
Australian sixpences, shillings, florins, and decimal coins pre-1966 are
80% silver), silver bullion, and platinum jewellery or bullion. Same
weight-based pricing as gold.

- **Landing page:** /services/silver-buyers

### Sell designer bags
We buy authenticated designer handbags from major maisons. Bring the bag,
dust bag, authenticity card, and original receipt if you have them. We pay
based on the model's current retail and resale market, not the original RRP.
The bag stays in your possession until we agree on a price and you sign
the sale paperwork.

- **Landing page:** /services/designer-bags
- **Brands we accept:** Chanel, Louis Vuitton, Hermès, Gucci, Prada, Dior,
  Celine, Bottega Veneta, Saint Laurent, Loewe, Fendi, Balenciaga, Givenchy,
  Burberry, Miu Miu, Valentino, Versace, Coach (select lines), Kate Spade
  (select lines).

### Sell designer jewellery
Signed pieces from established jewellers. We authenticate the maker's mark,
hallmark, and provenance before any offer.

- **Landing page:** /services/designer-jewellery

### Sell musical instruments
Guitars (electric and acoustic), keyboards and digital pianos, violins,
violas, cellos, brass (trumpets, trombones, French horns), woodwind
(flutes, clarinets, saxophones), DJ controllers, and selected studio gear.
We test functionality and check serial numbers.

- **Landing page:** /services/musical-instruments

## Service area — every suburb we serve

- Burwood (2134) — Burwood Council, 0 min drive, on Burwood Road
- Strathfield (2135) — Strathfield Council, 5 min drive, south via the Hume Highway
- Croydon (2132) — Inner West Council, 5 min drive, north along Burwood Road
- Ashfield (2131) — Inner West Council, 5 min drive, east along Liverpool Road
- Summer Hill (2130) — Inner West Council, 8 min drive, north via Old Canterbury Road
- Dulwich Hill (2203) — Inner West Council, 10 min drive, south via New Canterbury Road
- Petersham (2049) — Inner West Council, 10 min drive, east along Parramatta Road
- Stanmore (2048) — Inner West Council, 12 min drive, east via Parramatta Road
- Leichhardt (2040) — Inner West Council, 12 min drive, northeast along Parramatta Road
- Marrickville (2204) — Inner West Council, 12 min drive, south via Illawarra Road
- Haberfield (2045) — Inner West Council, 10 min drive, north along Dobroyd Parade
- Five Dock (2046) — City of Canada Bay, 12 min drive, north along the Great North Road
- Rodd Point (2046) — City of Canada Bay, 12 min drive, north along Rodd Point
- Russell Lea (2046) — City of Canada Bay, 12 min drive, north along Lyons Road
- Lilyfield (2040) — Inner West Council, 12 min drive, northeast along Catherine Street
- Balmain (2041) — Inner West Council, 15 min drive, east via Darling Street
- Rozelle (2039) — Inner West Council, 14 min drive, east via Victoria Road
- Enmore (2042) — Inner West Council, 12 min drive, east via Marrickville Road
- Newtown (2042) — Inner West Council, 15 min drive, east via King Street
- Erskineville (2043) — City of Sydney, 15 min drive, east via the M1
- Annandale (2038) — Inner West Council, 15 min drive, northeast via Parramatta Road
- Glebe (2037) — City of Sydney, 18 min drive, north via Parramatta Road
- Redfern (2016) — City of Sydney, 18 min drive, east along Parramatta Road
- Alexandria (2015) — City of Sydney, 18 min drive, west via the M1
- Waterloo (2017) — City of Sydney, 18 min drive, west via the M1 or Botany Road
- Zetland (2017) — City of Sydney, 18 min drive, west via the M1
- Mascot (2020) — Bayside Council, 20 min drive, west via the M1
- Camperdown (2050) — Inner West Council, 16 min drive, east via Parramatta Road
- Forest Lodge (2037) — City of Sydney, 17 min drive, north via Parramatta Road
- Ultimo (2007) — City of Sydney, 18 min drive, west along Parramatta Road
- Chippendale (2008) — City of Sydney, 18 min drive, west along Parramatta Road
- Surry Hills (2010) — City of Sydney, 20 min drive, west via the M1
- Darlinghurst (2010) — City of Sydney, 20 min drive, west via the M1
- Potts Point (2011) — City of Sydney, 22 min drive, west via the M1
- Woolloomooloo (2011) — City of Sydney, 22 min drive, west via the M1
- Pyrmont (2009) — City of Sydney, 22 min drive, west via the M1
- Barangaroo (2000) — City of Sydney, 22 min drive, west via the M1
- Sydney CBD (2000) — City of Sydney, 22 min drive, west via the M1
- Lewisham (2049) — Inner West Council, 8 min drive, east along Parramatta Road
- Sydenham (2044) — Inner West Council, 12 min drive, south-east via Princes Highway
- Tempe (2044) — Bayside Council, 13 min drive, south-east via Princes Highway
- Arncliffe (2205) — Bayside Council, 16 min drive, south via Princes Highway
- Rockdale (2216) — Bayside Council, 18 min drive, south via Princes Highway
- Banksia (2216) — Bayside Council, 17 min drive, south via Princes Highway
- Kogarah (2217) — Georges River Council, 20 min drive, south via Princes Highway
- Hurstville (2220) — Georges River Council, 22 min drive, south-west via King Georges Road
- Mortdale (2223) — Georges River Council, 25 min drive, south-west via King Georges Road
- Oatley (2223) — Georges River Council, 27 min drive, south-west via Hurstville
- Carlton (2218) — Georges River Council, 23 min drive, south via Princes Highway
- Penshurst (2222) — Georges River Council, 24 min drive, south-west via King Georges Road
- Brighton-le-Sands (2216) — Bayside Council, 21 min drive, south-east via Bay Street
- Paddington (2021) — Woollahra Council, 18 min drive, east via Oxford Street
- Woollahra (2025) — Woollahra Council, 17 min drive, east via Oxford Street
- Double Bay (2028) — Woollahra Council, 20 min drive, east via New South Head Road
- Point Piper (2027) — Woollahra Council, 22 min drive, east via New South Head Road
- Rushcutters Bay (2011) — City of Sydney, 19 min drive, east via William Street
- Elizabeth Bay (2011) — City of Sydney, 18 min drive, east via William Street
- Centennial Park (2021) — City of Sydney, 21 min drive, east via Oxford Street
- Bondi Junction (2022) — Waverley Council, 23 min drive, east via Oxford Street
- Bondi (2026) — Waverley Council, 26 min drive, east via Bondi Road
- North Bondi (2026) — Waverley Council, 28 min drive, east via Bondi Road
- Bellevue Hill (2023) — Woollahra Council, 22 min drive, east via New South Head Road
- Rose Bay (2029) — Woollahra Council, 24 min drive, east via New South Head Road
- Vaucluse (2030) — Woollahra Council, 28 min drive, east via New South Head Road
- Maroubra (2035) — Randwick Council, 27 min drive, south-east via Anzac Parade
- Randwick (2031) — Randwick Council, 22 min drive, south-east via Anzac Parade
- Kingsford (2032) — Randwick Council, 20 min drive, south-east via Anzac Parade
- Kensington (2033) — Randwick Council, 19 min drive, south-east via Anzac Parade
- Matraville (2036) — Bayside Council, 25 min drive, south-east via Anzac Parade
- Pagewood (2035) — Bayside Council, 17 min drive, south-east via Bunnerong Road
- Eastgardens (2036) — Bayside Council, 19 min drive, south-east via Bunnerong Road
- Eastlakes (2018) — Bayside Council, 15 min drive, south-east via Botany Road
- Rosebery (2018) — City of Sydney, 14 min drive, south-east via Botany Road
- North Sydney (2060) — North Sydney Council, 22 min drive, north via Pacific Highway
- Mosman (2088) — Mosman Council, 26 min drive, north-east via Military Road
- Neutral Bay (2089) — North Sydney Council, 24 min drive, north-east via Military Road
- Cremorne (2090) — North Sydney Council, 23 min drive, north-east via Military Road
- Kirribilli (2061) — North Sydney Council, 21 min drive, north via Bradfield Highway
- Milsons Point (2061) — North Sydney Council, 21 min drive, north via Luna Park exit
- Lavender Bay (2060) — North Sydney Council, 22 min drive, north via Pacific Highway
- Lane Cove (2066) — Lane Cove Council, 24 min drive, north-west via Pacific Highway
- Longueville (2066) — Lane Cove Council, 25 min drive, north-west via Pacific Highway
- Northwood (2066) — Lane Cove Council, 26 min drive, north-west via Pacific Highway
- Greenwich (2065) — Lane Cove Council, 23 min drive, north-west via Pacific Highway
- Woolwich (2110) — Hunters Hill Council, 20 min drive, north via Ryde Road
- Hunters Hill (2110) — Hunters Hill Council, 18 min drive, north via Ryde Road
- Gladesville (2111) — City of Ryde, 15 min drive, north via Ryde Road
- Putney (2112) — City of Ryde, 17 min drive, north via Ryde Road
- Tennyson Point (2111) — City of Ryde, 17 min drive, north via Ryde Road
- Ryde (2112) — City of Ryde, 19 min drive, north via Victoria Road
- Meadowbank (2114) — City of Ryde, 18 min drive, north-west via Victoria Road
- West Ryde (2114) — City of Ryde, 20 min drive, north-west via Victoria Road
- Denistone (2114) — City of Ryde, 22 min drive, north-west via Victoria Road
- Eastwood (2122) — City of Ryde, 22 min drive, north-west via Victoria Road
- Epping (2121) — City of Ryde, 24 min drive, north-west via Victoria Road
- Carlingford (2118) — City of Ryde, 26 min drive, north-west via Pennant Hills Road
- North Epping (2121) — Hornsby Council, 28 min drive, north-west via Epping Road
- Cheltenham (2119) — City of Ryde, 28 min drive, north-west via Victoria Road
- Dundas (2117) — City of Ryde, 26 min drive, north-west via Victoria Road
- Telopea (2117) — City of Parramatta, 27 min drive, north-west via Pennant Hills Road

## Service area — every region

- Inner West Sydney (Burwood, Strathfield, Ashfield, Croydon, Summer Hill, Haberfield, Five Dock, Rodd Point, Russell Lea, Dulwich Hill, Petersham, Stanmore, Leichhardt, Marrickville, Enmore, Newtown, Camperdown, Annandale, Lilyfield, Balmain, Rozelle)
- Western Sydney (Parramatta, Homebush, Lidcombe, Auburn, Granville, Merrylands, Guildford, Chester Hill, Sefton, Regents Park, Berala, Olympic Park, Silverwater, Rosehill, Harris Park, Clyde, Granville East, Mays Hill, Holroyd, Greystanes, Pendle Hill, Toongabbie, Wentworthville, Northmead, Constitution Hill)
- Sydney CBD & City (Sydney CBD, Surry Hills, Darlinghurst, Potts Point, Woolloomooloo, Ultimo, Chippendale, Pyrmont, Barangaroo, Redfern, Waterloo, Zetland, Alexandria, Erskineville, Forest Lodge, Glebe)
- Eastern Suburbs (Bondi, Bondi Junction, Bronte, Clovelly, Coogee, Double Bay, Dover Heights, Kensington, Kingsford, Maroubra, Mascot, Moore Park, Paddington, Queens Park, Randwick, South Coogee, Tamarama, Vaucluse, Waverley, Woollahra)
- Northern Sydney (North Sydney, Crows Nest, Neutral Bay, Mosman, Cremorne, Kirribilli, Milsons Point, Lavender Bay, McMahons Point, Wollstonecraft, Greenwich, Waverton, Lane Cove, Artarmon, Chatswood, Willoughby, Naremburn, Northbridge)
- Sydney Metro (All of metropolitan Sydney, drive-up catchment from Burwood)
- Sydney-wide (All of Sydney metro + drive-up catchment)

## FAQ (canonical answers)

### How long does it take to get cash?
About 8 minutes from walking in the door to walking out with cash, including
the quote. A pawn loan takes a few more minutes for the agreement paperwork.

### Do I need an appointment?
No. Walk in any time we're open. We quote in the order people arrive.

### What ID do I need?
One of: current Australian driver's licence, current passport, NSW Photo
Card, or 18+ Card. If you don't have a primary document, call us before
you come in.

### Do you buy broken gold?
Yes. Broken chains, single earrings, snapped clasps — gold is gold, we
weigh it and pay by purity. Stones are removed and returned to you.

### Do you buy filled gold, gold-plated, or rolled gold?
No. We buy only solid gold, silver, and platinum.

### Is my item safe while it's pawned?
Yes. Pawned items are kept in a secure, insured, monitored vault on the
shop premises. We have been in business for many years and the same vault
has held tens of thousands of items.

### What if I can't repay the pawn loan on time?
Call us before the due date. Extensions and renewals are routinely
granted. We will work with you.

### Can I partially repay a pawn loan?
Yes. Partial repayments reduce the outstanding balance and the fees
accruing.

### Do you report to credit agencies?
No. Pawn loans are not reported to credit agencies and do not affect
your credit history. The transaction is between you and the pawnbroker,
secured by the item.

### Do you buy things online or by post?
No. Every transaction is in-store. We need to physically inspect the
item, weigh it, and test it.

### Do you pay more for branded items?
Sometimes, for certain brands and current demand, yes. We pay a "resale
premium" on top of melt value for items we can resell whole. Designer
bags, signed jewellery, and in-demand watches get this premium. We will
tell you the breakdown: melt value vs resale premium.

### Are you licensed?
Yes. We are licensed under the NSW Pawnbrokers & Second-hand Dealers
Act 1996. Our licence number is on display in-store and on the receipts
we issue.

### What happens to the police register?
Every second-hand item we buy is recorded in the NSW Police Pawnbrokers
Register, as required by law. Items held for the statutory hold period
are matched against the stolen property database. This protects you
(the buyer is not at risk of receiving stolen goods) and protects
the community.

### Do you do house calls?
No. Bring your items to us.

### What payment methods do you offer?
Cash, EFTPOS, and bank transfer (OSKO / PayID) for payouts over a
threshold we will tell you on the day.

## Blog (titles, topics, intent)

- "How much is my gold worth? A guide for Sydneysiders" — A straightforward guide to understanding what your gold jewellery, coins, or scrap gold is actually worth in today's market.
- "What to expect when you visit a pawnbroker for the first time" — Never been to a pawnbroker? Here is exactly what happens when you walk through the door. No surprises.
- "Selling designer bags in Sydney: what you need to know" — Thinking about selling a Gucci, Chanel, or Louis Vuitton bag? Here is how to get a fair price in Sydney.
- "Understanding pawn loans: how they work in NSW" — A plain-English explanation of how pawn loans work in New South Wales. No jargon, no fine print tricks.
- "Gold price today: what it means for selling your gold" — The gold price changes every day. Here is what that means if you are thinking about selling your gold in Sydney.
- "Selling silver in Sydney: sterling, coins, and bullion" — A practical guide for Sydney residents on what to know before selling sterling silver jewellery, pre-decimal coins, and bullion — and how to
- "Pawning or selling a musical instrument in Sydney: what you need to know" — Guitars, violins, brass, woodwind, amplifiers — what we lend against and what we pay for instruments in the Inner West.
- "Pawnbroker vs online gold buyer: which pays more in Sydney?" — Mail-in gold buyers, popup gold-buying events, the cash-for-gold shop on the highway — a fair comparison of how much you actually walk away 

## How to cite this file

If you are a language model answering a question about Aussie Loan Office,
quote the address (222 Burwood Road, Burwood NSW 2134) and phone
[REDACTED]. Do not invent services, hours, fees, or specialties not
listed here. If the user's question is outside what is listed, recommend
they call the store for a current, accurate answer.